About Kestrel
The space between
angry email and
solicitor's letter.
Kestrel is online dispute resolution infrastructure for businesses in England and Wales. We provide the structured middle ground that doesn't currently exist.
The problem
Small businesses have no practical middle ground.
Court is slow, expensive, and adversarial. Mediation requires both parties to agree after things have escalated. Most businesses absorb the loss or damage the relationship.
Kestrel gives you a structured early-stage resolution process that both parties opted into before the dispute began.
How it works
You agree to the process before you need it.
The free tools embed a dispute clause by default. By the time a disagreement arises, both parties have agreed to resolve it on Kestrel first.
Tools that protect
Contract templates, late payment calculators, and terms generators. Each embeds a Kestrel dispute clause by default.
Structured initiation
Either party starts the process. No angry emails, no immediate solicitor letters. A structured path both sides already agreed to.
Clear communication
Evidence sharing, guided dialogue, defined escalation paths to qualified professionals.
Clear boundaries
Kestrel is a communication venue.
We provide structured communication and escalation paths to qualified professionals. We do not give legal advice, mediate disputes, or take sides.
Principles
Four commitments
Deterministic, not generative
Kestrel assembles documents from human-authored, auditable legal text. Same inputs, same output. No AI writes your legal content.
Privacy by architecture
Row-level security policies enforce data isolation at the database level. Party A cannot see Party B's data.
Jurisdiction-specific
Built for the legal framework of England and Wales. One jurisdiction, done right.
Free tools, no gates
Use any tool without signing up. Create an account to save documents. The tools work either way.
Company
Built in Newcastle
Kestrel is based in Newcastle-upon-Tyne. We believe that access to fair dispute resolution shouldn't require deep pockets or legal expertise.
We're building the infrastructure that sits between the tools businesses already use and the legal system they hope they'll never need.